Last updated and effective as of: August 17, 2023
PCLaw | Time Matters LLC™ (“PCLaw | Time Matters,” “we,” “us” or “our”) takes the privacy of your Personal Information seriously. This privacy policy (“Privacy Policy”) explains how we collect, use and disclose Personal Information in the websites we own or operate, our software and our services, including without limitations through mobile applications (collectively, the “Apps”).
By using the Apps, by signing an Agreement with PCLaw | Time Matters, or by providing Personal Information to us, you acknowledge that you accept our privacy practices and policies outlined below, and you consent that we may collect, use and disclose Personal Information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Apps.
“Personal Information” information that identifies, relates to or could reasonably be linked, directly or indirectly, with a particular individual or household. Personal Information does not include information publicly available from government records, or which is not personal, like anonymous, deidentified or aggregated data (even if it originally comes from Personal Information).
Information You Give Us – We collect Personal Information directly from you when you register, sign in, use our Apps and make changes to your account, including your first name, last name and email address. In addition, in the course of your use of the Apps, we collect Personal Information, including your responses to web forms and pop-ups, and associate such Personal Information with your account (or affiliated product account). We use the information collected from you to recommend and advertise additional products and features that may be of interest to you, including products and features offered by our affiliates and third parties. You may restrict the information provided to the Apps. For example, you may decline to provide us with some or all Personal Information, however, restricting information will materially reduce the services PCLaw | Time Matters may provide to you and diminish the value of the Apps to you. In addition, when you contact us with customer service queries or other queries relating to the Apps, Terms and Conditions or this Privacy Policy, we may collect Personal Information you provide for purposes of addressing your queries.
Information We Collect From You Indirectly and From Other Sources – PCLaw | Time Matters either directly or through its authorized third-party service providers, also collects information about the use of the Apps, including information about your access and visits to the Apps, such as IP addresses, browser type, browser language, referring/exit pages and URLs, other browser history, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, geolocation, and the date and time, some of which may uniquely identify your device, your browser or your account. We collect this information in a variety of ways, including from web forms, pop-ups, technologies like cookies or other anonymous identifiers, web logging and software on your computer or other devices. When you visit the Apps, we store information based on your usage history. We also use cookies and anonymous identifiers when you interact with the services we may offer to our partners, such as advertising services that may appear on other sites and in any other manner that we deem necessary for our business purposes.2 Either directly or through our authorized third-party service providers, we may also collect non-personal information about your use of the Apps and produce and use aggregated and anonymized information derived from your Personal Information. This may include de-identified search results and information collected by cookies and similar technologies as described below.
Generally, you are not under a statutory or contractual obligation to provide Personal Information to us. However, if you do not provide the Personal Information required for us to provide certain Apps, verify your identity or process transactions, we may be unable to offer such Apps or otherwise conduct business with you.
We collect, use and/or disclose the categories of Personal Information identified in the above section called, Categories of Personal Information We Collect, for our following business purposes, our legitimate interests and the legitimate interests of third parties to:
We do not collect, use or disclose Personal Information for the purposes of automated decision-making or profiling (meaning the automatic processing of your Personal Information to identify your preferences and interests)
We collect, use, and share your Personal Information where we are satisfied that we have an appropriate legal basis to do this. This may be because:
If you would like to find out more about the legal bases on which we process Personal Information, please contact us using the details in the Contact Us section at the end of this Privacy Policy.
We share the Personal Information that we collect (except for financial information, such as credit card information, and sensitive Personal Information) for cross-context behavioral advertising or targeted advertising. Depending on laws that may be applicable to you, when we share your Personal Information, it may constitute a "sale" of your Personal Information (for example, when we share your Personal Information in exchange for money or other valuable consideration).
Our business purposes for selling your Personal Information or sharing your Personal Information for cross-context behavioral adverting or targeted advertising are those purposes identified in the bullet beginning with "Market our and third-party products and services to you, including through targeted advertising,” in the above section called, Our Business Purposes for Collecting and Disclosing Personal Information.
You have the right to opt out of our sale of your Personal Information or our sharing of your Personal Information for cross-context behavioral advertising or targeted advertising.
To opt out, click Do Not Sell or Share My Personal Information.
To make choices about interest-based ads from participating third parties, including to opt-out of receiving interest-based ads from participating third parties, please visit the Network Advertising Initiative at http://www.networkadvertising.org/choices/or the Digital Advertising Alliance at www.aboutads.info/choices.
We share Personal Information with the following categories of third parties:
Public areas:The Apps may let you post and share Personal Information, comments, materials and other content in public areas. Any such contributions that you disclose publicly may be collected, used and disclosed by others. Please be careful when disclosing Personal Information in these public areas.
We will retain your Personal Information for as long as your account is active or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain and use your Personal Information even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), contractual statute of limitations, meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms and Conditions and other agreements, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed but will destroy your Personal Information when it is no longer needed for the foregoing purposes, or we remove your Personal Information from your other data to render it anonymous. Notwithstanding the above, you agree that PCLaw | Time Matters is not, and will not be, liable for any damages in the event that your Personal Information is not retained or otherwise lost or destroyed.
Notice of Your Personal Information Rights
Subject to exemptions and limitations provided by applicable law, if you are an individual you have the right to:
To exercise your rights to correction or deletion, our Apps are configured to give you the means to access your own Personal Information for the purposes of deleting it and/or correcting it. If you have created an account on our Apps, you can delete and/or correct some of Personal Information through your account’s customer dashboard on the Apps.
To exercise any of the rights described above, you or your Authorized Agent (defined below) must send us a written request (via the methods described below) that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Information, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may ask for information to verify your identity, such as name, phone number, email and address. For a request to opt out of sale or behavioral advertising, we do not require a verifiable request. We will only use Personal Information provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.
We will work to respond to your Valid Request promptly within the timeframes required by applicable privacy law (usually between 15 to 45 days depending on the type of Valid Request, with the right for us to extend the response time as necessary). We will not charge you a fee for making a Valid Request unless your Valid Request would require a disproportionate effort on our part or is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will not charge you until we have told you how much the fee is and what it is for, and you have told us you still want to proceed.
You may submit a Valid Request using the following methods:
You may also authorize an agent (an "Authorized Agent") to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf.
In some instances, we may not be able to honor your request. For example, we may not honor your request if we cannot verify your identity or if we cannot verify that you have the authority to make a request on behalf of another individual. Additionally, we may not honor your request where not required to do so under applicable privacy laws. For example, we may deny a deletion request if the information is necessary for us to provide our Apps to you or comply with our legal obligations. We may decline to honor requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backups), or for which access is not otherwise required.
You have the right to appeal our decision to not honor your request or our refusal to take action on a request within a reasonable period of time by contacting us at the email listed above and clearly stating that the purpose of the contact is an “appeal of privacy rights.” Within 45 days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.
Notice of Your Personal Information Rights
Subject to applicable privacy law, should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you have the right to lodge a complaint with your local data protection authority and/or competent supervisory authority.
If you work or reside in a country that is a member of the European Union or that is in the European Economic Area, you may find the contact details for your appropriate data protection authority on this website.
If you are a resident of the United Kingdom, you may contact the UK supervisory authority, the Information Commissioner’s Office here.
Special Note for EEA, UK, and Switzerland: If you are a resident of the EEA, UK, or Switzerland, or will be inputting Personal Information in the Apps pertaining to residents of the EEA, UK, or Switzerland, we would appreciate it if you contact us using the information in the Contact Us section at the end of the Privacy Policy, so we can facilitate compliance with the EU General Data Protection Regulation with respect to such use and access.
In addition to your Personal Information rights detailed above, we offer you choices about how to manage how we communicate with you:
PCLaw | Time Matters will notify the Subscriber without undue delay and in writing on becoming aware of any Data Breach in respect of any Personal Data.
If a vulnerability is identified or data is available publicly outside of PCLaw | Time Matters, please contact PCLaw | Time Matters immediately via secure@pclawtimematters.com.
When you access our websites, we (and third parties authorized by us) may place small data files on your computer or other device such as cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, “cookies”). We use cookies to collect certain information and recognize you as a user. We use cookies for a variety of purposes in order to enhance the quality of the Apps. Cookies allow us to personalize your return visits to our Apps and to save you time during certain activities. Cookies may remain on your device until you erase them, or they expire. Most web browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking "help" on your browser's menu. Please note, however, that without cookies you may not be able to take full advantage of all the Apps’ features. If you delete your cookies, or use a different browser or computer, you will need to set your cookies preferences again.
Our websites use the following services and related cookies including, but not limited to, session cookies, persistent cookies, first-party cookies, and third-party cookies. You may disable cookies in your Web browser but doing so will impact the usability of the Apps.
We may also use technologies, such as our own cookies and third-party cookies, to provide you with personalized online display advertising tailored to your interests. For additional information regarding our use of cookies and other unique identifiers, please contact us at secure@pclawtimematters.com.
To the extent our Apps link to other websites, be sure to review the privacy policy on the websites you are visiting as many such websites have their own policies regarding cookies and the collection and use of Personal Information.
“Do Not Track” is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. PCLaw | Time Matters honors Do Not Track signals and does not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.
The Apps are not intended for use by anyone under the age of 18. If you are under 16, please do not attempt to create an account or send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 16 may provide any Personal Information to us, and we do not knowingly collect Personal Information from anyone under the age of 16. If we learn that we have collected Personal Information directly from a child under age 16, we will delete that information. If you believe that we might have any Personal Information from or about a child under the age of 16, please contact us immediately at secure@pclawtimematters.com.
To our knowledge, we do not sell, or share for cross-contextual behavioral advertising or targeted advertising purposes, the Personal Information of children under the age of 16.
You may not disclose the Personal Information of another individual to us unless you have their prior written consent or are otherwise authorized under applicable law to share their information with us. To the extent that you provide another individual’s Personal Information to us or we collect another individual’s Personal Information on your behalf, you acknowledge and agree that you are responsible for compliance with all applicable laws concerning such Personal Information, including:
This Privacy Policy applies only to the PCLaw | Time Matters Apps. It does not apply to sites or services that have linked or are redirected to or from the Apps (“Third Party Sites”), regardless of whether or not such link or redirection is authorized by PCLaw | Time Matters. Third Party Sites may have their own policies regarding privacy, or no policy at all. PCLaw | Time Matters is not responsible for Third Party Sites and you use them at your own risk. Third Party Sites may collect your Personal information. Be sure to review the privacy policy on every website you visit.
PCLaw | Time Matters generally maintains servers and systems in the United States hosted by third party service providers. We also may subcontract the processing of your Personal Information to, or otherwise share your Personal Information with, other third parties in the United States or countries other than your country of residence.
If you are located in the European Economic Area, the United Kingdom or other regions with laws governing data collection and use that may differ from United States law, please note that we may transfer data, including Personal Information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction and may afford materially less privacy protections for your Personal Information than your jurisdiction. You consent to the transfer, processing, and storage of your Personal Information in the United States. You also consent to the transfer, processing, and storage of your Personal Information by us, our affiliated entities, our vendors, or third parties across borders and from your jurisdiction to other jurisdictions around the world in which we, our affiliates or vendors maintain facilities or process information, subject to the provisions of this Privacy Policy.
We use reasonable security measures to protect the confidentiality of your Personal Information under our control and appropriately limit access to it. We monitor for and try to prevent security breaches. We use a variety of information security measures to protect your online transactions with us. If you have any questions regarding which measures and techniques we use, feel free to contact us. However, no data transmission over the Internet and no method of data storage can be guaranteed to be secure. Despite our efforts to ensure security, we cannot guarantee or warrant your Personal Information will not be accessed, acquired, disclosed, altered, or destroyed by an unauthorized person or as a result of a breach of our security safeguards or those of our hosting provider or other vendors or service providers.
We cannot ensure the security of any data transmitted to us over the internet. To the fullest extent permitted by applicable law, we accept no liability for any unintentional disclosure by us of Personal Information. Therefore, we urge you to take adequate precautions to protect Personal Information as well, including, without limitation, never sharing your account username or password.
If a vulnerability is identified or data is available publicly outside of PCLaw | Time Matters, please contact PCLaw | Time Matters immediately via secure@pclawtimematters.com.
Except for the purpose of facilitating your Agreement with PCLaw | Time Matters or unless otherwise requested, we ask that you not send us, and you not disclose in connection with the Apps, any sensitive Personal Information (for example, social security numbers or other government identifying numbers, complete account credentials, racial or ethnic origin, religious, political or philosophical beliefs, union membership, content of mail, email and text messages not directed at us, genetic data or health, sex life or sexual orientation information, or criminal background information) on or through the Apps or otherwise to us.
The below chart summarizes the categories of Personal Information we have collected, disclosed for our business purposes, sold or shared for cross-context behavioral advertising (or targeted advertising) to the identified categories of third parties in the last 12 months. See the above section called, Categories of Third Parties with Whom We Share Your Personal Data,for more details on the categories of third parties.Our business purposes for disclosing Your Personal Information are all of the business purposes in the above section called, Our Business Purposes for Collecting and Disclosing Personal Information. Our business purposes for selling your Personal Information or sharing your Personal Information for cross-context behavioral adverting or targeted advertising are those purposes identified in the bullet beginning with "Market our and third-party products and services to you, including through targeted advertising,” in the above section called, Our Business Purposes for Collecting and Disclosing Personal Information.
| Category of Personal Information | Collected in Last 12 Months | Disclosed for Our Business Purposes in Last 12 Months to Categories of Third Parties | Sold or Shared for Cross-Contextual Behavioral Advertising in Last 12 Months to Categories of Third Parties |
| Identifiers (for example, name, postal address, email address, IP address, unique personal identifiers) | Yes | Yes to our affiliates, vendors, advertisers, parties you authorize, access, or authenticate, and parties for legal purposes | Yes to our affiliates, vendors, and advertisers |
| Personal information (for example, name, address, telephone number, credit card number) | Yes | Yes to our affiliates, vendors, advertisers, parties you authorize, access, or authenticate, and parties for legal purposes | Yes to our affiliates, vendors, and advertisers |
| Characteristics of protected persons (for example, age, race, national origin, citizenship, religion, sex/gender) | No* | Not applicable | Not applicable |
| Commercial information (for example, records of products or services purchased or considered) | Yes | Yes to our affiliates, vendors, advertisers, parties you authorize, access, or authenticate, and parties for legal purposes | Yes to our affiliates, vendors, and advertisers |
| Biometric information (for example, fingerprints and voiceprints) | No* | Not applicable | Not applicable |
| Internet or other electronic network activity (for example, browsing history, search history, website interactions) | Yes | Yes to our affiliates, vendors, advertisers, and parties you authorize, access, or authenticate | Yes to our affiliates, vendors, and advertisers |
| Geolocation data (for example, device location) | Yes | Yes to our affiliates, vendors, advertisers, parties you authorize, access, or authenticate, and parties for legal purposes | Yes to our affiliates, vendors, and advertisers |
| Sensory data (audio, electronic, visual, thermal, olfactory, or similar information) | No* | Not applicable | Not applicable |
| Professional or employment-related information | Yes | Yes to our affiliates, vendors, advertisers, parties you authorize, access, or authenticate, and parties for legal purposes | Yes to our affiliates, vendors, and advertisers |
| Non-public education information | No* | Not applicable | Not applicable |
| Inferences drawn from other personal data to create a consumer profile | Yes | Yes to our affiliates, vendors, advertisers, and parties you authorize, access, or authenticate | Yes to our affiliates, vendors, and advertisers |
| Other non-sensitive information you choose to provide (for example, you may choose to provide information in any of the above categories even if we do not specifically collect it) | Yes | Yes to Our Vendors, Parties You Access, Authorize or Authenticate and Parties for Legal Purposes | No |
| Sensitive Personal Information | |||
| Government identifying numbers (social security, driver’s license, state ID, or passport numbers) | No* | Not applicable | Not applicable |
| Complete account credentials (account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account) | Yes | No | No |
| Precise geolocation | No* | Not applicable | Not applicable |
| Racial or ethnic origin, religious or philosophical beliefs, or union membership | No* | Not applicable | Not applicable |
| Mail, email, or text message contents not directed at us | No* | Not applicable | Not applicable |
| Genetic data | No* | Not applicable | Not applicable |
| Biometric information processing for the purpose of uniquely identifying an individual | No* | Not applicable | Not applicable |
| Health, sex life, or sexual orientation | No* | Not applicable | Not applicable |
| Other sensitive information you choose to provide (for example, you may choose to provide information in any of the above categories even if we do not specifically collect it) | Yes | No | No |
*Not specifically collected by us, but may be included in the category of “other information you choose to provide”.
What is the effective date of this Privacy Policy?
This Privacy Policy’s effective date is indicated above before its first paragraph.
Updates and Amendments to this Privacy Policy
We may need to update our Privacy Policy as technology and privacy laws change and PCLaw | Time Matters evolves. If we make significant changes to the Privacy Policy, we'll post a prominent message on our Apps.8 This Privacy Policy was last updated as of the date indicated above before the first paragraph of this Privacy Policy.
We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Apps following the posting of changes to this policy will be deemed your acceptance of those changes. We may, but are not required to, also provide you with alternative means of accepting any updates to or amended version of this Privacy Policy. IF YOU DO NOT AGREE TO UPDATES OR AMENDMENTS TO THIS PRIVACY POLICY, YOU MUST STOP USING THE APPS AFTER THE EFFECTIVE DATE OF SUCH CHANGES.
If you have any questions about this Privacy Policy, or if you have a complaint, dispute, or any other issue concerning our privacy policies or practices, please contact us at:
The controller of the information we collect through the Apps is PCLaw | Time Matters, which is headquartered in the United States at 2235 Gateway Access Point, 3rd Floor - Raleigh, NC 27607. We also act as a service provider (or data processor) on behalf of and in accordance with our customer’s instructions. When we act as a service provider, if you have questions about the processing of your information or to exercise any applicable legal rights, please contact us as provided above.
PCLaw | Time Matters’ Chief Operating Officer is responsible for compliance with the Canadian federal Personal Information Protection and Electronic Documents Act (PIPEDA). The designate contact for privacy matter is Olivia Mockel von dem Bussche, who may be contacted using the above contact information.
If you have a disability, you may access this Privacy Policy in an alternative format by contacting us using any of the options above.