Time Matters®, Billing Matters® and PCLaw® software products (collectively referenced as the “Products” and individually referenced as the “Product”) are owned by PCLAW TIME MATTERS LLC (“PCLTM”) *. Your use of a Product is governed by the terms and conditions of an End User License Agreement (“EULA”), which includes a Limited Warranty. A copy of the applicable EULA including the Limited Warranty may be found at pclawtimematters.com/canada/terms.
*With respect to users in Canada, the agreement memorialised by these terms shall be by and between such user and PCLaw Time Matters Canada Inc., and reference to “PCLTM” shall mean and refer to such business entity.
PCLTM will refund the full license fee for the Product (not including any shipping and handling fees) one time only to the original Licensee, provided that you return the Product within 30 days of your purchase of the license to use the initial version of the Product (the "Limited Warranty Period"). There will be NO refund after the first to occur of: 1) 30 days from your purchase of the license to use the initial version of the Product; or 2) your registration of the Product (registration may occur prior to the end of the 30-day Limited Warranty Period). To receive a refund, you must: a) call PCLTM at 1-800-328-2898; and b) uninstall all versions of the Product and return all materials related to the Product, including all documentation ("Return"). A refund is generally issued by PCLTM within 60 days of the Return. Fees for shipping and handling are not reimbursable and are not refundable. NO refund will be provided if you have previously returned any version of the Product. Additional user licenses and upgrades of the Product do NOT extend or restart the 30-day Limited Warranty Period.
The Limited Warranty shall be voided if there is any evidence of any attempt to (i) remove the Product serial number or Licensee name from the Product, or (ii) decompile, reverse engineer, modify, or develop derivative products from the Product, or (iii) otherwise violate the EULA.
Registration of the Product is required prior to the expiration of the 30-day Limited Warranty period or the Product may stop functioning within 7 days. The Product is fully functional, and you are entitled to maintenance and technical support, during the Limited Warranty period.
Maintaining a current subscription to the AMP Membership program, previously known as the “Annual Maintenance Plan,” provides access to Product releases, technical support, and web-based Product training and information (“Services”). If you do not enroll in the AMP Membership program at the then-current fees, you will not be entitled to receive Services.
Adding users after the Product is initially licensed does not provide Services for those additional users unless additional AMP subscriptions are obtained at the then-current rates. Fees paid under the AMP Membership program are nonrefundable. Terms and conditions applicable to the AMP Membership program are available at pclawtimematters.com/canada/amp-agreement-after-3124/.
AMP membership(s) (“AMP(s)”) must be purchased for the total number of users/timekeepers currently licensed to use the related Software. If AMP coverage is purchased for fewer than the total number of licensed users/timekeepers, you acknowledge and agree that your license will be permanently reduced to the number of users/timekeepers covered by the AMP purchase. Thereafter, a new license subscription will be required to increase the number of users/timekeepers.
All fees are due and payable upon Licensee’s order for Products and Services and must be remitted to PCLTM within thirty (30) days of the invoice date for transactions requiring an invoice. In the event Licensee fails to make payment to PCLTM when due, PCLTM reserves the right to cancel the Products and Services ordered without further notice to Licensee. Upon cancellation of the Products and Services, Licensee shall have no further right to use any Products or receive any Services.
Payments provided for herein shall, when overdue, be subject to a late payment charge calculated at a rate of one and one-half percent (1.5%) per month until paid; provided, however, that if the amount of such late payment charge exceeds the maximum permitted by law for such charge, such charge shall be reduced to such maximum amount. Licensee shall be liable for all costs of collection incurred by PCLTM including, without limitation, collection agency fees, reasonable attorney’s fees and court costs if Licensee fails to comply with the payment obligations set forth herein.
You hereby authorize PCLTM to make whatever credit investigation it deems appropriate in order to provide you with the Products and Services. By this order, you further authorize PCLTM to exchange any information received in the course of such investigation. PCLTM may request reports from credit reporting agencies or others. If you ask whether a credit report was requested, PCLTM will tell you and if a report was received, PCLTM will give you the name and address of the agency that supplied the report.
Last updated: April 2025